1) Tourist Tax: Effective 1st January 2023, a tourist tax of RM 10 per room per night applies to all foreign guests.
This tax is not included in the room rate and must be paid at check-in.
Guests with a valid Malaysian Identity Card or permanent resident MY PR Card are exempt.
2) Credit Card Policy: The name on the credit card used for booking must match the name of the guest staying at the property.
For third-party bookings, an authorization form, along with a copy of the cardholder's ID and credit card, is required.
3) Car Parking: On-site parking is available, subject to additional charges.
Identification & Requests: Guests must present a valid photo ID and credit card at check-in.
Special requests are subject to availability and may incur additional charges.
4) Parties: This property does not accommodate bachelor(ette), hen, stag, or similar parties.
5) Damage Deposit: A refundable cash damage deposit of MYR 100 to MYR 200 (depending on room type) is required upon arrival.
The deposit will be reimbursed in full upon check-out, subject to a room inspection.
6) Front Office Hours: The front office operates on a limited schedule.
Please contact the property for specific details.
7) Arrival Time: Guests are requested to inform the property of their expected arrival time in advance.
Please contact the property directly with the details provided in your confirmation.
8) Quiet Hours: Quiet hours are enforced between 11:00 PM and 8:00 AM.
Age Requirement: Guests under the age of 18 can only check in with a parent or legal guardian.
9) COVID-19 Policy: This property does not accommodate stays for COVID-19 quarantine purposes.
10) Housekeeping: Housekeeping services are available upon request only.
For bookings under co-living room arrangements, housekeeping services are not provided.
A photo ID and credit card are required at check-in.
Special requests are subject to availability and may incur additional charges.
Hen, stag, or similar parties are not allowed.
Please inform in advance of your expected arrival time.
Enter your request in the Special Requests box when booking, or contact the property using the details in your confirmation.
Guests under 18 must be accompanied by a parent or legal guardian to check in.
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