THE FACE Suites Hotel Kuala Lumpur 5★
- 1020, Jalan Sultan Ismail, 50250 Kuala Lumpur,
Malaysia - 
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Get to know THE FACE Suites Hotel
Featuring an infinity pool and fitness centre, the 5-star THE FACE Suites Hotel is located in Kuala Lumpur just 300 metres from Starhill Gallery. This hotel includes 195 rooms and offers stunning city views alongside luxurious amenities such as bath robes, free toiletries, and a hair dryer.
The property lies only 900 metres from Berjaya Times Square and is within 1.9 km of Menara KL Tower. Sultan Abdul Aziz Shah Airport is conveniently situated 18 km away. Guests can also enjoy access to public transport options nearby.
Accommodations feature spacious suites with one or two separate bedrooms, private entrances, air conditioning, soundproof walls and flat-screen TVs with satellite channels. Each suite contains a fully equipped kitchen including stovetop, refrigerator, microwave and kitchenware. Additional room amenities include washing machines, seating areas, dining tables, wardrobes or closets as well as ironing facilities like irons and boards.
Guests benefit from extensive services such as a 24-hour front desk with concierge service and luggage storage plus dry cleaning and laundry options available onsite. Free WiFi covers all areas along with telephone access while parking is provided for both private vehicles and guests requiring free parking spaces. Dining venues include Deep Blue Restaurant & Bar on the Sky Deck at Level 51 featuring casual dining accompanied by live DJ music plus Cafe iL Viso on the ground floor for relaxed meals.
Best Features
Accommodations for families
Gym
Complimentary parking
Round-the-clock reception
Temperature control
Lounge
Come and experience our welcoming atmosphere, where you'll find comfort intertwined with hospitality.
Rooms: 195Rates and Booking
Room Availability
Superior One-Bedroom Suite
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- Separate entryway,
- Climate control,
- Couch,
- Ceramic or marble flooring,
- Garment hanging rack,
- Clothing storage or cupboard,
- Clothes iron,
- Noise reduction features,
- Laundry machine,
- Infant beds,
- Power outlet near the bed,
- Changing room,
- Sitting area,
- Garbage bins,
- Work desk,
- Iron and ironing board,
- Secure safe,
- Clothes dryer
- Tooth cleaning brush,
- Body wash,
- Toilet with bidet,
- Hair conditioner,
- Hair drying equipment,
- Shower head cover,
- Hair cleanser,
- Restroom,
- Ensuite bathroom,
- Footwear for indoors,
- Shower facilities,
- Complimentary toiletries,
- Bathroom tissue
- Television with flat screen,
- TV with satellite channels,
- Television,
- Phone
- Small kitchen area,
- Eating space,
- Cooking range,
- Mini fridge,
- Kettle for hot water,
- Cooking utensils,
- Bread toaster,
- Bottled water,
- Eating table,
- Microwave oven,
- Cooking area
- Extra towels/sheets (additional cost),
- Electronic key card access,
- Bath towels,
- Bed linens,
- Morning wake-up call,
- Clock with alarm
- Top levels reachable by lift,
- Elevator access
- CO (carbon monoxide) detector,
- Fire alarm
Size: 83 m2
Bedroom 1 - Large bed (King size)
Number of guests: 2 
Deluxe One-Bedroom Suite
Room features & gallery
Size: 84 m2
Bedroom 1 - Large bed (King size)
Number of guests: 2
Premier One-Bedroom Suite
More information
Size: 96 m2
Bedroom 1 - Large bed (King size)
Number of guests: 2
Two-Bedroom Superior
More informationSize: 96 m2
Bedroom 1 - Large bed (King size)
Bedroom 2 - Double bed
Number of guests: 4
Deluxe Two-Bedroom Suite
Check detailsSize: 98 m2
Bedroom 1 - Large bed (King size)
Bedroom 2 - Double bed
Number of guests: 4
Two-Bedroom Premier
Amenities and photos
Size: 121 m2
Bedroom 1 - Large bed (King size)
Bedroom 2 - Double bed
Number of guests: 4
One Bedroom Grand Premier
Full description
Size: 101 m2
Bedroom 1 - Single bed
Bedroom 2 - Double bed
Number of guests: 3
One Bedroom Superior Twin
Amenities and photosSize: 83 m2
Bedroom 1 - Single bed
Number of guests: 2
One Bedroom Deluxe Twin
View room detailsSize: 84 m2
Bedroom 1 - Single bed
Number of guests: 2
Two Bedroom Superior Twin
More informationSize: 96 m2
Bedroom 1 - Single bed, Double bed
Number of guests: 4
Two Bedroom Deluxe Twin
More informationSize: 98 m2
Bedroom 1 - Single bed, Double bed
Number of guests: 4
Amenities List
General
- Car park
- Complimentary car park
- On-site parking
- Exclusive parking
- Wireless internet access throughout the property
Activities
- Socializing during happy hours
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Dining area
- In-room dining
- Lounge
- Breakfast served in the room
- Wine and champagne
- On-site coffee shop
Pool and wellness
- Gymnasium
- Exterior pool
- Year-round outdoor pool
- Top-floor pool
- Edgeless pool
- Scenic pool
- Physical fitness
- Pool for swimming
- Swimming facility
Reception services
- Round-the-clock reception
- Attended parking service
- Baggage holding area
- On-site cash dispenser
- Personalized guest services
Common areas
- Sundeck
- Common living room with TV
- Patio furniture
Cleaning services
- Washing service
- Clothes dry cleaning
- Everyday cleaning service
Business facilities
- Facsimile and photocopy services
Miscellaneous
- No smoking rooms
- Rooms for families
- Elevator
- Smoke-free property
- Climate control system
- Assigned smoking zone
- Electronic key card entry
Safety & security
- Round-the-clock security
- Fire detection alarms
- Surveillance cameras in shared spaces
- Exterior video surveillance
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Hand sanitizing stations in guest rooms and essential areas
- Procedures implemented to monitor guest health
Physical distancing
- Non-cash payment options
- Social distancing guidelines observed
Internet
- Complimentary WiFi!
- The property offers internet services with free WiFi available in all areas.
Parking
- Complimentary parking!
- The property offers free on-site parking, including a dedicated private parking area.
Property Rules
Check-in
- From 15:00 hours
Check-out
- Until 12:00 hours
Pets
- Pets are not permitted.
Important informationPlease note that hotel may contact the cardholder for verification purposes.
Please present the same credit card used to guarantee your booking when checking in at the hotel.
Please note that hotel may contact the cardholder for verification purposes.
The property requires a refundable security deposit upon check-in.At THE FACE Suites Hotel, hen, stag, or similar parties are not accepted.
At THE FACE Suites Hotel, guests must present a valid photo ID and credit card upon check-in. Kindly note that at THE FACE Suites Hotel, all special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time. At THE FACE Suites Hotel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At THE FACE Suites Hotel, guests under 18 may only check in if accompanied by a parent or legal guardian.
Contact methodsGuest Ratings
Check guest reviews about THE FACE Suites Hotel
All reviews in one place!
Rooftop infinity pool and gym were great with stunning views of KL tower and Petronas towers. Rooms were spacious, clean, apartment-style with two separate bedrooms, firm beds, big bathroom, and comfortable bedding but the master bedroom air conditioning was not cold. Staff were friendly and helpful allowing early check-in. Location was close to Petronas towers, Suria KLCC mall, metro, shopping areas like Perlita food court, Grab taxis were cheap and efficient for further travel.
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Frequently Asked Questions
What room options are available?
- Superior One-Bedroom Suite
- Deluxe One-Bedroom Suite
- Premier One-Bedroom Suite
- Two-Bedroom Superior
- Deluxe Two-Bedroom Suite
- Two-Bedroom Premier
- One Bedroom Grand Premier
- One Bedroom Superior Twin
- One Bedroom Deluxe Twin
- Two Bedroom Superior Twin
- Two Bedroom Deluxe Twin