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Sunway Pyramid Hotel Kuala Lumpur 4★

  • Persiaran Lagoon, Bandar Sunway, 47500 Kuala Lumpur, Malaysia - View on map
8.3 /10
Very good
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
Reserve

Details: Sunway Pyramid Hotel

Featuring direct access to the Sunway Lagoon theme park and Sunway Pyramid shopping mall, the 4-star Sunway Pyramid Hotel in Kuala Lumpur offers 653 rooms with city views. This modern hotel is part of the Sunway Resort Hotel & Spa complex and accepts Union Pay for guests' convenience.

Situated a 35-minute drive from Kuala Lumpur International Airport and just 25 minutes by car from the city centre, the hotel provides excellent transport connections including access to the Bus Rapid Transit (BRT) system. The BRT connects guests to nearby locations such as Sunway-Setia Jaya, Mentari, South Quay as well as USJ7.

The accommodation features elegantly designed twin/double rooms and family rooms outfitted with air conditioning, minibars, tea and coffee making facilities including Chinese tea, flat-screen satellite TVs and safes. Bathrooms are equipped with bathtubs or walk-in showers, bidets, hairdryers plus complimentary toiletries such as toothbrushes and toothpaste. Select studios include kitchenettes fitted with refrigerators, microwaves, toasters and kitchenware.

Guests enjoy a range of services including free WiFi throughout all areas of the property alongside parking options like private parking garages and electric vehicle charging stations. The hotel operates a 24-hour front desk offering concierge service plus airport shuttle options available at additional charge. Dining venues include The Resort Cafe serving international dishes while cocktails accompanied by live performances can be savoured at the Lobby Lounge. Additional amenities comprise laundry facilities, ironing services with irons provided in-room along with accessible room features.

Reserve your dream accommodation using our efficient online booking portal at sleephotelskualalumpur.com.

Rooms: 653

Prices and Availability

Room Categories

Deluxe Double or Twin Room

Room overview
Details and photos
Room Amenities
  • Garment hanging rack,
  • Allergy-friendly pillow,
  • Climate control,
  • Secure safe,
  • Electrical converter,
  • Down-filled pillow,
  • Clothing storage or cupboard,
  • Carpet flooring,
  • Pillow without feathers,
  • Adjoining room(s) available,
  • Garbage bins,
  • Infant beds
Bathroom
  • Hair conditioner,
  • Plush bathrobe,
  • Hair cleanser,
  • Restroom,
  • Bathtub or shower,
  • Footwear for indoors,
  • Bathroom tissue,
  • Shower facilities,
  • Hair drying equipment,
  • Shower head cover,
  • Body wash,
  • Bathtub,
  • Tooth cleaning brush,
  • Complimentary toiletries,
  • Toilet with bidet,
  • Ensuite bathroom
Media & Technology
  • Phone,
  • Television with flat screen,
  • TV with satellite channels,
  • Television
Food & Drink
  • Kettle for hot water,
  • Tea and Coffee making facilities,
  • Mini refrigerator,
  • Bottled water
Services & Extras
  • Clock with alarm,
  • Electronic key card access,
  • Morning wake-up call,
  • Wake-up call service/Alarm clock,
  • Bath towels,
  • Bed linens
Accessibility
  • Elevator access,
  • Step-free shower,
  • Entire unit accessible for wheelchairs
Safety & security
  • Fire alarm,
  • Sources of carbon monoxide,
  • CO (carbon monoxide) detector,
  • Emergency fire extinguisher

Deluxe Park View Double or Twin Room

View room details
Details and photos

Executive City View Double or Twin Room

Room features & gallery
Details and photos

Family Room with Premium Leisure Lounge Access (2 adults + 2 child breakfast)

See full details
Details and photos

Family Suite with Premium Leisure Lounge Access (6 breakfast)

Full description
Details and photos

Studio with Balcony

More information
Details and photos

Executive Club Room

Room overview
Details and photos

Black Friday Special-Deluxe Room Incl F&B Voucher Worth RM100 & SPA Voucher Worth RM200 Per stay

Room features & gallery
Details and photos

Staycation Room - Deluxe Double or Twin

View room details
Details and photos

Services and Facilities

General

General

  • Car park
  • On-site parking
  • Exclusive parking
  • Wireless internet access throughout the property
Activities

Activities

  • Aquatic amusement park
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • In-room dining
  • Breakfast served in the room
  • Child-friendly buffet options
  • Fresh fruit
Transport

Transport

  • Airport transportation
  • Vehicle rental
  • Airport transportation (additional fee)
  • Parking structure
  • EV charging station
  • Handicap-accessible parking
  • Airport pick-up service
  • Airport drop-off service
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Attended parking service
  • Money exchange
  • Travel information desk
  • Baggage holding area
  • On-site cash dispenser
  • Personalized guest services
  • Billing statement available
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Pants pressing
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Facsimile and photocopy services
Shops

Shops

  • Hair salon and beauty parlor
  • Convenience store within the premises
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Rooms for families
  • Elevator
  • Smoke-free property
  • Climate control system
  • Assigned smoking zone
  • Accessible for wheelchairs
  • Restroom with support rails
  • Elevated toilet
  • Lowered washbasin in bathroom
  • Emergency pull cord in restroom
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Round-the-clock security
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Property provides thermometers for guest use
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Non-cash payment options
  • Social distancing guidelines observed

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • On-site parking is provided with options for private parking and a parking garage. Electric vehicle charging station is available. Accessible parking facilities are available on site.

Important Information for Guests

Check-in

  • From 15:00 hours

Check-out

  • Until 12:00 hours

Pets

  • Pets are not permitted.
Important information
From 1 January 2023, a tourist tax of RM 10 per room per night applies to all foreign guests at Sunway Pyramid Hotel. This tax is not included in the room rate at Sunway Pyramid Hotel and must be paid at check-in. Guests with a valid Malaysian Identity Card or permanent resident MY PR Card are exempt from this charge at Sunway Pyramid Hotel. Only fully vaccinated guests with proof of their digital COVID-19 vaccination certificate are allowed to check-in at our hotel. Guests who are not / not fully vaccinated with an admissible reason are required to obtain a letter of consent by an appointed Doctor.
Please note that Sunway Lagoon Theme Park opens daily at 10:00 to 18:00.
The hotel is also a smoke-free property. Violators are liable to a fine of RM 400.
Please note that there are no connecting rooms.
Guests under the age of 18 are only allowed to check in with a parent or official guardian.
Please note that guests may request for a late check-out, subject to the hotel's availability. Extra charges apply. Kindly contact the hotel directly for more information.
Please note that an extra bed is available for 1 additional guest, subject to availability. Additional charges apply.
Extra guests are subject to additional breakfast charges.
Please be informed that the hotel does not accept a third party payment card. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.

As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodation and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.Please inform in advance of your expected arrival time. At Sunway Pyramid Hotel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Sunway Pyramid Hotel, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Sunway Pyramid Hotel, all special requests are subject to availability and may incur additional charges.
Contact methods
☎ telephone
@ E-mail

Guest Reviews

Check guest reviews about Sunway Pyramid Hotel
All reviews in one place!

Lilian 12 - 2025
8/10

Great location connected to Sunway Pyramid Mall and close to Sunway Lagoon entrance, the family room suite was spacious and comfortable for kids and adults, breakfast had lots of variety, and the staff were friendly and helpful providing a baby tub and cot at no extra cost.

ℹ) Reviews represent the subjective opinions of users, not sleephotelskualalumpur.com, and may differ from our assessment of Sunway Pyramid Hotel

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Questions and Answers

Is there Internet access at Sunway Pyramid Hotel?

Yes, guests have access to the Internet.

What are the coordinates?

Use the GPS coordinates: 3.072159, 101.608779 to reach the destination.

Is there a separate buffet for children at Sunway Pyramid Hotel?

Yes, a children’s buffet is available.

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