Shangri-La Kuala Lumpur

★★★★★

11 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia

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Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type:
Hotel
Online booking

About Shangri-La Kuala Lumpur

Featuring an outdoor swimming pool and six on-site restaurants, the 5-star Shangri-La Kuala Lumpur is located in the city centre, just a 5-minute walk from both KL Tower and Petronas Twin Towers. This expansive hotel includes 635 rooms with stylish décor and offers stunning city views.

The hotel is a convenient 45-minute drive from Kuala Lumpur International Airport and about 20 minutes by car from KL Sentral Station. Guests can enjoy easy access to local attractions while benefiting from available airport transfers at an additional charge.

Accommodation at Shangri-La Kuala Lumpur comprises air-conditioned rooms featuring flat-screen satellite TVs, minibars, tea and coffee making facilities, as well as laptop-sized safes. The spacious en suite bathrooms include separate bathtubs and showers, bathrobes, slippers, complimentary toiletries such as shampoo and conditioner, bidets, hairdryers, towels, body soap and bathrobes. Rooms also provide ironing facilities including irons and boards alongside seating areas, work desks with bedside sockets for convenience.

Guest services include free WiFi throughout all areas of the property along with private parking options including accessible parking spaces. The hotel offers a fitness centre along with spa facilities that include massages, sauna sessions and steam rooms for relaxation. A hot tub complements the outdoor swimming pool available year-round. Dining options span Japanese to French cuisine across six restaurants plus drinks at Poolside Terrace or Arthur's Bar & Grill, afternoon tea is served in the Lobby Lounge. Additional amenities consist of a 24-hour front desk providing currency exchange services plus laundry service while elevator access ensures ease of movement within this wheelchair-accessible building.

See all that we have to offer by visiting sleephotelskualalumpur.com, where you can check out our visual gallery and authentic guest critiques.

Rooms: 635

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Rooms & Availability

Horizon Club Executive King Room

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Photo gallery - Horizon Club Executive King Room

Room Amenities

  • Iron and ironing board,
  • Sitting area,
  • Power outlet near the bed,
  • Clothing storage or cupboard,
  • Clothes iron,
  • Down-filled pillow,
  • Garbage bins,
  • Carpet flooring,
  • Adjoining room(s) available,
  • Noise reduction features,
  • Garment hanging rack,
  • Secure safe,
  • Gradually sloping pool entry,
  • Work desk,
  • Towels for the pool,
  • Climate control,
  • Infant beds,
  • Clothes drying stand,
  • Couch

Bathroom

  • Bathtub or shower,
  • Bathroom tissue,
  • Hair conditioner,
  • Toilet with bidet,
  • Plush bathrobe,
  • Shower facilities,
  • Hair drying equipment,
  • Complimentary toiletries,
  • Ensuite bathroom,
  • Tooth cleaning brush,
  • Restroom,
  • Footwear for indoors,
  • Shower head cover,
  • Body wash,
  • Hair cleanser,
  • Bathtub

Media & Technology

  • Television with flat screen,
  • Television,
  • Safety deposit box for laptops,
  • TV with satellite channels,
  • Phone,
  • AM/FM Radio

Food & Drink

  • Coffee maker,
  • Bottled water,
  • Kettle for hot water,
  • Assorted fruits,
  • Mini refrigerator,
  • Tea and Coffee making facilities

Services & Extras

  • Electronic key card access,
  • Clock with alarm,
  • Morning wake-up call,
  • Bath towels,
  • Access to executive lounge,
  • Wake-up call service/Alarm clock

Outdoor & View

  • Peaceful street view,
  • View of the garden,
  • Scenery,
  • Urban view

Layout

  • Window in room

Accessibility

  • Step-free shower,
  • Modified bathtub,
  • Elevator access

Safety & security

  • Emergency fire extinguisher,
  • Fire alarm

Cleanliness & disinfecting

  • Hand sanitizer provided

Exclusive services

  • Complimentary evening refreshments in the executive lounge,
  • Free breakfast in the executive lounge,
  • Complimentary afternoon beverages and snacks in the executive lounge,
  • Complimentary newspapers and magazines in the executive lounge,
  • Complimentary access to the fitness center,
  • Complimentary all-day refreshments in the executive lounge,
  • Exclusive check-in and check-out at the executive lounge,
  • Free use of conference room/business facilities,
  • Personal concierge assistance
Photo gallery - Deluxe King Room
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos

Amenities

General

General

  • Car park
  • Complimentary car park
  • On-site parking
  • Exclusive parking
  • Wireless internet access throughout the property
Activities

Activities

  • Live musical performances
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
  • Children's meals
  • Child-friendly buffet options
  • Wine and champagne
  • Fresh fruit
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Steam room
  • Gymnasium
  • Relaxation and wellness center
  • Body massage
  • Whirlpool bath
  • Exterior pool
  • Year-round outdoor pool
  • Dipping pool
  • Beach chairs or sun loungers
  • Aesthetic treatments
  • Skin care services
  • Hair removal services
  • Hair care treatments
  • Hand grooming
  • Foot grooming
  • Hair trimming
  • Hair dyeing
  • Hair arranging
  • Body care treatments
  • Body exfoliation
  • Body cocoon
  • Spa amenities
  • Steam chamber
  • Spa and wellness packages
  • Physical fitness
  • Personal fitness coach
  • Fitness and spa changing rooms
  • Pool for swimming
  • Swimming facility
Transport

Transport

  • Vehicle rental
  • Complimentary shuttle service
  • Shuttle service (extra fee)
  • Parking structure
  • Handicap-accessible parking
  • Transportation service
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Attended parking service
  • Money exchange
  • Travel information desk
  • Baggage holding area
  • Personalized guest services
  • Exclusive check-in/check-out
  • Billing statement available
Common areas

Common areas

  • Garden area
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Pants pressing
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Facsimile and photocopy services
Shops

Shops

  • Hair salon and beauty parlor
  • Convenience store within the premises
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Elevator
  • Noise-reducing rooms
  • Smoke-free property
  • Climate control system
  • Assigned smoking zone
  • Accessible for wheelchairs
  • Restroom with support rails
  • Physical key entry
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Round-the-clock security
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Property provides thermometers for guest use
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options
  • Social distancing guidelines observed
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Complimentary parking!
  • The property offers free on-site parking, including a private parking area, a parking garage, and accessible parking facilities.

House Rules

Check-in

  • From hours

Check-out

  • Until hours

Pets

  • Pets are not permitted.
Important information
From 1 January 2023, a tourist tax of RM 10 per room per night applies to all foreign guests at Shangri-La Kuala Lumpur. This tax is not included in the room rate at Shangri-La Kuala Lumpur and must be paid at check-in. Guests with a valid Malaysian Identity Card or permanent resident MY PR Card are exempt from this charge at Shangri-La Kuala Lumpur. At Shangri-La Kuala Lumpur, the name on the credit card used for booking must match the guest staying at the property.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Shangri-La Kuala Lumpur
All reviews in one place!

Mahmoud 04 - 2025
9/10

Good stay, clean room, close to twin towers. Staff helpful and friendly. Breakfast good.

ℹ) Reviews represent the subjective opinions of users, not sleephotelskualalumpur.com, and may differ from our assessment of Shangri-La Kuala Lumpur

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FAQ

What are the coordinates?

Use the GPS coordinates: 3.154159, 101.706643 to reach the destination.

Does Shangri-La Kuala Lumpur offer airport transfer?

No, Shangri-La Kuala Lumpur does not provide airport transfer.

Is there a hair or beauty salon at Shangri-La Kuala Lumpur?

Yes, a hair and beauty salon is on-site.

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