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Shangri-La Kuala Lumpur 5★

  • 11 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia - View on map
9.0 /10
Superb
Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
Reserve

Description of Shangri-La Kuala Lumpur

Featuring an outdoor swimming pool and six on-site restaurants, the 5-star Shangri-La Kuala Lumpur is located in the city centre, just a 5-minute walk from both KL Tower and Petronas Twin Towers. This expansive hotel includes 635 rooms with stylish décor and offers stunning city views.

The hotel is a convenient 45-minute drive from Kuala Lumpur International Airport and about 20 minutes by car from KL Sentral Station. Guests can enjoy easy access to local attractions while benefiting from available airport transfers at an additional charge.

Accommodation at Shangri-La Kuala Lumpur comprises air-conditioned rooms featuring flat-screen satellite TVs, minibars, tea and coffee making facilities, as well as laptop-sized safes. The spacious en suite bathrooms include separate bathtubs and showers, bathrobes, slippers, complimentary toiletries such as shampoo and conditioner, bidets, hairdryers, towels, body soap and bathrobes. Rooms also provide ironing facilities including irons and boards alongside seating areas, work desks with bedside sockets for convenience.

Guest services include free WiFi throughout all areas of the property along with private parking options including accessible parking spaces. The hotel offers a fitness centre along with spa facilities that include massages, sauna sessions and steam rooms for relaxation. A hot tub complements the outdoor swimming pool available year-round. Dining options span Japanese to French cuisine across six restaurants plus drinks at Poolside Terrace or Arthur's Bar & Grill, afternoon tea is served in the Lobby Lounge. Additional amenities consist of a 24-hour front desk providing currency exchange services plus laundry service while elevator access ensures ease of movement within this wheelchair-accessible building.

Discover our character by examining the photo gallery and authentic feedback from previous guests at sleephotelskualalumpur.com.

Rooms: 635

Rates and Booking

Your Stay Options

Horizon Club Executive King Room

Details, photos, amenities
Photo gallery - Horizon Club Executive King Room
Room Amenities
  • Clothing storage or cupboard,
  • Infant beds,
  • Sitting area,
  • Climate control,
  • Secure safe,
  • Noise reduction features,
  • Garbage bins,
  • Couch,
  • Clothes drying stand,
  • Power outlet near the bed,
  • Gradually sloping pool entry,
  • Carpet flooring,
  • Down-filled pillow,
  • Work desk,
  • Garment hanging rack,
  • Towels for the pool,
  • Iron and ironing board,
  • Adjoining room(s) available,
  • Clothes iron
Bathroom
  • Hair conditioner,
  • Bathroom tissue,
  • Hair drying equipment,
  • Body wash,
  • Tooth cleaning brush,
  • Ensuite bathroom,
  • Complimentary toiletries,
  • Restroom,
  • Shower facilities,
  • Bathtub,
  • Plush bathrobe,
  • Footwear for indoors,
  • Toilet with bidet,
  • Bathtub or shower,
  • Hair cleanser,
  • Shower head cover
Media & Technology
  • AM/FM Radio,
  • Phone,
  • Television,
  • TV with satellite channels,
  • Safety deposit box for laptops,
  • Television with flat screen
Food & Drink
  • Coffee maker,
  • Kettle for hot water,
  • Bottled water,
  • Tea and Coffee making facilities,
  • Mini refrigerator,
  • Assorted fruits
Services & Extras
  • Morning wake-up call,
  • Clock with alarm,
  • Electronic key card access,
  • Access to executive lounge,
  • Wake-up call service/Alarm clock,
  • Bath towels
Outdoor & View
  • Urban view,
  • Peaceful street view,
  • Scenery,
  • View of the garden
Layout
  • Window in room
Accessibility
  • Step-free shower,
  • Elevator access,
  • Modified bathtub
Safety & security
  • Emergency fire extinguisher,
  • Fire alarm
Cleanliness & disinfecting
  • Hand sanitizer provided
Exclusive services
  • Complimentary access to the fitness center,
  • Free breakfast in the executive lounge,
  • Free use of conference room/business facilities,
  • Complimentary all-day refreshments in the executive lounge,
  • Complimentary newspapers and magazines in the executive lounge,
  • Exclusive check-in and check-out at the executive lounge,
  • Personal concierge assistance,
  • Complimentary afternoon beverages and snacks in the executive lounge,
  • Complimentary evening refreshments in the executive lounge

Deluxe King Room

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Photo gallery - Deluxe King Room

Executive King Room

More information
Details and photos

Executive Twin Room

More information
Details and photos

Horizon Club Executive Twin Room

Room features & gallery
Details and photos

Premier Selection Suite

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Details and photos

Family Premier Suite

More information
Details and photos

Premier Business Room

Details, photos, amenities
Details and photos

Amenities

General

General

  • Car park
  • Complimentary car park
  • On-site parking
  • Exclusive parking
  • Wireless internet access throughout the property
Activities

Activities

  • Live musical performances
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
  • Children's meals
  • Child-friendly buffet options
  • Wine and champagne
  • Fresh fruit
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Steam room
  • Gymnasium
  • Relaxation and wellness center
  • Body massage
  • Whirlpool bath
  • Exterior pool
  • Year-round outdoor pool
  • Dipping pool
  • Beach chairs or sun loungers
  • Aesthetic treatments
  • Skin care services
  • Hair removal services
  • Hair care treatments
  • Hand grooming
  • Foot grooming
  • Hair trimming
  • Hair dyeing
  • Hair arranging
  • Body care treatments
  • Body exfoliation
  • Body cocoon
  • Spa amenities
  • Steam chamber
  • Spa and wellness packages
  • Physical fitness
  • Personal fitness coach
  • Fitness and spa changing rooms
  • Pool for swimming
  • Swimming facility
Transport

Transport

  • Vehicle rental
  • Complimentary shuttle service
  • Shuttle service (extra fee)
  • Parking structure
  • Handicap-accessible parking
  • Transportation service
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Attended parking service
  • Money exchange
  • Travel information desk
  • Baggage holding area
  • Personalized guest services
  • Exclusive check-in/check-out
  • Billing statement available
Common areas

Common areas

  • Garden area
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Pants pressing
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Facsimile and photocopy services
Shops

Shops

  • Hair salon and beauty parlor
  • Convenience store within the premises
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Elevator
  • Noise-reducing rooms
  • Smoke-free property
  • Climate control system
  • Assigned smoking zone
  • Accessible for wheelchairs
  • Restroom with support rails
  • Physical key entry
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Round-the-clock security
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Property provides thermometers for guest use
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options
  • Social distancing guidelines observed
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Complimentary parking!
  • The property offers free on-site parking, including a private parking area, a parking garage, and accessible parking facilities.

Guest Guidelines

Check-in

  • From 14:00 hours

Check-out

  • Until 12:00 hours

Pets

  • Pets are not permitted.
Important information
From 1 January 2023, a tourist tax of RM 10 per room per night applies to all foreign guests at Shangri-La Kuala Lumpur. This tax is not included in the room rate at Shangri-La Kuala Lumpur and must be paid at check-in. Guests with a valid Malaysian Identity Card or permanent resident MY PR Card are exempt from this charge at Shangri-La Kuala Lumpur. At Shangri-La Kuala Lumpur, the name on the credit card used for booking must match the guest staying at the property.
Contact methods
☎ telephone
@ E-mail

Guest Ratings

Check guest reviews about Shangri-La Kuala Lumpur
All reviews in one place!

Mahmoud 04 - 2025
9/10

Good stay, clean room, close to twin towers. Staff helpful and friendly. Breakfast good.

ℹ) Reviews represent the subjective opinions of users, not sleephotelskualalumpur.com, and may differ from our assessment of Shangri-La Kuala Lumpur

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FAQ - Common Questions

What are the coordinates?

Use the GPS coordinates: 3.154159, 101.706643 to reach the destination.

Are there dining options at the property?

Yes, the property offers various dining options. See the Amenities tab.

Is Shangri-La Kuala Lumpur accessible for guests with disabilities?

Yes, accessibility features are provided.

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